Frequently Asked Questions

Everything you need to know about MCHOSE gaming gear and electronics.

What is the typical shipping timeframe for MCHOSE products?

We process orders within 1-2 business days. Standard international shipping typically takes 7-15 business days depending on your location and customs processing.

Do MCHOSE mice and keyboards come with a warranty?

Yes, all MCHOSE hardware products include a 1-year limited warranty covering manufacturing defects and technical malfunctions under normal use.

Where can I download the latest drivers and software for my device?

You can find all necessary drivers, firmware updates, and customization software in the 'Support' or 'Download' section of our official website.

What is your return policy for unsatisfied customers?

We offer a 30-day return policy. Items must be in their original packaging, include all accessories, and be in like-new condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Are MCHOSE wireless peripherals compatible with Mac and Windows?

Most MCHOSE products feature dual-system compatibility. You can easily toggle between Windows and macOS modes using the physical switch or key shortcuts provided in the manual.